Waterford Soccer Club Refund Policy

POLICY STATEMENT

• This policy applies to registration fees paid directly to Waterford Soccer Club (WSC) either online or in person.
• The principle behind WSC’s refund policy is to allow a  reasonable period of time following registration for parents/players to withdraw, while still safeguarding the long-term financial stability of the club.
• WSC commits to program expenditures once registration numbers are determined. These expenses are not recoverable to the club if/when a member withdraws.
• Removing a player from the program is a significant disruption and should be a last resort.
• All refund requests must be made in writing to the WSC Registrar by the individual who paid the fee(s) Please allow 4 – 6 weeks for refunds to be processed.
• The final amount of any refund will be at WSC boards discretion.

Full Refund: Waterford Soccer Club will allow registered players to withdraw from our program for any reason prior to teams being announced, and receive a full refund of registration fees.

Partial (50%) Refund: Players may withdraw up to two weeks after Opening Day (considered to be Saturday, the weekend the season starts) and receive a 50% refund of registration fees.

No Refund:  Players who withdraw later than two weeks into the season (as described above) are not eligible to receive any refund, unless there is a documented injury preventing the player from participating.  WSC requires documentation from a medical professional prior to issuing a refund.

Uniform Refund: Registration fees are considered to be the portion of all fees which are paid to participate in the program and exclude fees for uniforms and late fees.  Any fees paid for uniforms or late fees are non-refundable at any time.

Registration Insurance:

Registration insurance has been offered by some of our website providers.  This is a third party program which WSC have no control over.  WSC cannot be responsible for claims made against this insurance, nor is WSC able to assist with the process of filing a claim – WSC has no involvement in this insurance whatsoever.

Exceptions to any of the above policies may be made at the sole discretion of the WSC Board of Directors.  Due to the volunteer nature of our program, refunds may take up to six weeks to process.

Questions regarding this policy should be directed to the WSC Registrar ([email protected]).

Your Privacy and Security
The data and information collected on this website is voluntarily provided by users and includes name, mailing address, email and telephone number and, in the case of on-line donations, credit card or other payment information. Data is protected by a firewall to maintain privacy, and is used to respond to your inquiries, organize fund-raising events, process your donations and distribute receipts, and send out newsletters or other communications, as well as to improve the content and use of the Web site and to notify you about updates to the website. WSC will not sell information WSC collects about you, or that you provide to WSC, to any third party, although WSC may disclose such information to its employees, officers, directors, agents, and representatives and with third party vendors who provide services on WSC's behalf such as processing payments or orders. In addition, WSC may disclose such information where required by law or legal process. By submitting personal information to this Site, the User acknowledges that he or she has read this privacy policy, understands it, agrees to its terms and authorizes WSC to collect, use and disclose personal information pursuant to the terms of this privacy policy. To review or change the information you have voluntarily supplied to the WSC, please contact us in writing at Waterford Soccer Club, P.O. Box 447, Waterford, CT 06385, or send an e-mail to: w[email protected].

Use of Name and Logos
Use and display of the name WSC and logos are restricted by law and may be used only as authorized.